Asian ginseng is considered to be invigorating and stimulating and American ginseng is considered to be more relaxing and sedative. Asian ginseng is known to increase “yang” energy while American ginseng increases the “yin” energy. 

Asian ginseng is suitable for people who have cold hands and feet, short breath after exercise, feeling dizzy,abnormal sweating, diarrhoea, low blood pressure and weak pulse.

American ginseng is suitable for people who with Qi deficiency, such as flushed face, dry mouth and insomnia.

The shape of ginseng is similar to the human body, the main root has thin and deep horizontal ring patterns, and the fibrous roots are elastic and have more prominent wart-like protrusions, called pearl grains. Those with delicate body, fine lines, long reeds, dense bowls, and pearls are the best products.

Judging the growth age of ginseng can look at the head part. The ground stems of ginseng are dry, and the bowl-shaped stem marks left behind are called reed bowls, usually one bowl a year, but ginseng does not grow leaves in special circumstances, and grows after the next year.

According to personal circumstances and doctor’s recommendations, in general, the daily dosage of fresh Asian ginseng per person should not exceed 1g (add 100ml of water), and the daily dosage of dried ginseng should not exceed 0.5g (add 100ml of water); the dosage of American ginseng can be doubled.

Stewed ginseng: Sliced ​​into thin slices, put it into the stewing pot, add appropriate amount of water, steam and stew for 1 to 2 hours, you can take it without seasoning.

Ginseng tea: Cut ginseng into thin slices, put in a cup, brew with boiling water, simmer for 5 minutes, and then drink, can be brewed repeatedly.

Chew: Chew 2~3 pieces of ginseng slices in your mouth and chew it for refreshing. It is the easiest way to take it.

Ginseng soup: Cut ginseng into thin slices and boiled with lean meat/chicken to nourish and strengthen the body.

Ginseng wine: Cut ginseng into sections or keep whole roots and put in a bottle, soaked in 50~60 high concentration wine, ready to drink after 3 months.

Fresh ginseng should be consumed as soon as possible after purchase. Low temperature (0-4°C) cold storage can be stored for about one month; freezing at minus 18°C ​​can be stored for up to one year.
Dried ginseng should be stored in a cool and dry place. Generally, it can be stored for three years, and it can be stored properly for more than 10 years.

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If you would like to cancel your orders, please ensure that you email us by sales@kgl.co.nz as soon as possible after placing your order so that we can arrange this for you.

For a further detailed explanation of our return policy, please click here.

No return or exchange under these situations:

1. We do not accept items that with any quality problem which is due to subjective awareness of defective goods.

2. We do not accept the returns of any item that has been used, damaged, engraved, or altered by the third party.

3. We do not accept items that are unauthorized, packaged incorrectly. We appreciate your understanding.

We want you to have your goods as soon as possible, so in-stock items typically ship out 1-2 business days after the order is placed.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

For orders within New Zealand, we offer free shipping with every purchase over $150! Others the postage is just $10.00 per order.

For international orders, the postsge will vary depending on the country. 

Our domestic expedited service is provided by NZ Couriers; whereas international orders will be delivered via NZ Post or other Express courier.

Shipping costs will apply, and will be added at checkout. For orders within New Zealand, postage is $10.00 per order. Also we offer free shipping with every purchase over $150; As for international orders, the postage will vary depending on the country.

After your order has been dispatched, you will receive an notification email with the tracking information and please also be aware that the confirmation email may go to SPAM. If you have an account with us, you can also log in and track your order directly from the portal.